Best Buy Complaint - Guilty of Bait and Switch Routine
SPRINGFIELD, ILLINOIS -- I arrived and advised the "Geek Squad" salesman of the model number of the tower I wanted and that I had researched it on the internet and knew what I wanted. He immediately showed me the machine I wanted, then took me to another higher priced computer and told me why I would be better off with that one. When I declined that, he took me to another higher priced machine. After being adamant about which tower I wanted, he told me he did not have but one and it had already been "set up" so I was going to have to pay a $99. set up fee....which I had already declined to take. The tower they had advertised on the internet as available at that store for $399.00 was not available for that amount of money and the salesman tried everything he could to get me to buy a higher priced product. Sounds like the old, illegal "Bait and Switch" to me.