Sonic Complaint - Gift Cards

Review by Linda.McGrath87 on 2011-11-04
LEE SUMMIT, MISSOURI -- Myself and some of my co-workers have had the same problem. We are given gift cards from Sonic from other co-workers and when we go to purchase drinks etc. at Sonic they always have a "0" balance. I tried calling the phone number on the back of the card and they can see that nothing has ever been purchased off the card, but say they can do nothing about it. I explained to them that I have never used the cards at all! I am wondering if the sonic employees are pocketing the money!!

I have had this over the past year happen with at least 6 different gift cards. I am telling everyone I know not to purchase any gift cards from any Sonic
Comments:2 Replies - Latest reply on 2011-12-31
Posted by Anonymous on 2011-11-04:
Did your co-workers that gave you the card(s) keep the receipt? That should show that there was money on them at one time.
Posted by ladybug88888888 on 2011-12-31:
OMG! I wish I had read this before purchasing two gift cards on 12/15. They were stocking stuffers and I ended up only giving out one. However, I thought I would just use the left over. It had never been out of my purse, yet $0.00 balance. I don't have a receipt because of some issue inside. I had waited a long time for the food and the gift cards. The girl brought out the food and I didn't wait for them to figure out what was going on. Well, not a good move on my part. However, I read other complaints that said it didn't matter. Receipt or no, there was nothing Sonic would do. So, I sent an email. I tried to call. All I can do now is let everyone know what happened. I am in a car pool that stops at Sonic every day. I'm so going to stop that. I am done with them. It is all I can do at this point.

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