Andersen Complaint - Andersen Custom Storm Doors - Poor Quality
Several years ago we purchased four Andersen storm doors through Home Depot. Our home is an historic home, thus the door sizes are different from today's standards, so we had to purchase custom doors at a significantly higher cost than the standard sizes. We thought we were buying higher end products, but we have been sadly disappointed. As mentioned in many posts on this site, the design of the retractable screen is terribly flawed. It is not secured and comes loose nearly every time you open or close the screen. It doesn't roll straight, so the screen becomes out of alignment with the opening, causing open gaps. Two of the door handles are having problems with jamming. The door stops frequently pop out and one broke completely. The workmanship on the doors was absolutely horrible...corner components were not aligned properly, screws were inserted and missed their mark so they were screwed into thin air. In retrospect, I should have gone through the hassle of returning the doors and I will most definitely avoid Andersen products in the future.