Paytel Complaint - Horrible web site and payment page
GREENSBORO, NORTH CAROLINA -- Yes I agree with the other reviews, the cost Is ridiculous $20 gets you about 10 minutes, but my larger complaint is their web site, it's a sin that they charge a $3 fee to give your money to them, then to make matters worse if you accidentally enter a wrong cc # or something off in any of the many field that must be filled out, tiny little screens, they block you from paying online and add another 3 fee to pay over the phone, or you have to drive to western union and pay $6 fee! Not because the money wasn't there but because you entered the exp on you card wrong or didn't notice there was a expired date already in the field. Or your bank changed your home address but failed to change the address on your debit card, they block you and charge $6 fee, what a total scam. As if having a loved one in jail isn't difficult enough, they have not even been tried and convicted, and the costs are robbery!
If anyone knows how to file a formal complaint please let me know.