T-Mobile Informative - Is $30 really more than what T-Mobile's customers are worth?
I am unbelievably pissed right now. I've been a T-Mobile customer for 5 freaking years. This month they screwed me over with a huge bill for the supposed "data" I used, and after an hour of talking to their extremely unhelpful customer service agents, including one who hung up on me after I asked to speak with his manager, NOTHING was done to rectify the situation. No refund, no apology, NOTHING. My contract expires this coming June. You better BELIEVE I am switching to another provider when that happens.