DQ Complaint - Obvious Lie
ASHLAND, OHIO -- I recently visited the ashland oh dq branch. I usually customize my blizzards w/ others stuff, making it really my own form of art. needless to say, I walked through the poor, immediately smelling the previously familiar cotton candy flavor, & I wanted it in my planned customized banana split, or blizzard. one lady worker in blue confirmed having me cotton candy blizzards. I was trying to plan a usual customization when another lady worker in black came out, lied about the cotton candy. when I actually caught her in that lie, she was trying to cover up after I told her that I know for a fact that yes they DO have the cotton candy; I smelled it real strong as I came through the door. I was ready to pay well for something customize, even had a $10 will ready to pay. I was about to redeem a coupon, but after a brief argument, about her our, I ended up leaving. I simply refuse to settle for less than I bargained for, especially when someone flatly denies that I obviously smelled the cotton candy as I entered. I had the same things before, even had it by itself once when it was new. the smell of the cotton candy flavor was an obviously fresh one, & the lady in black said they didn't have it anymore. I hate lying tongues, & I'm not likely to ever shop there again, & I live right near it on the next street over. when I visited another ice cream shop, I got what I wanted, in the exact flavor I wanted. I told that shop why I visited them & what just happened to bring me there, & they were disgusted that such a reputable place would deny a customer something available, especially when it can be smelled in the air by all who enter their shop. the new shop I visited across town was happy to help me in any way they could. I'm now warning others about what dq did. I plan on contributing to the complaint boards as much as I possibly can regarding this issue.