T-Mobile Complaint - Billing, Lying To Your Customers
DALLAS, TEXAS -- I have multiple lines with this company, I recently renewed my contract with them because I was told my bill would be lower, to my surprise it has increased, The billing date was changed to the 28th of every month for every customer. I did not receive notification of this process, just looking on my account on my device is how I knew, not any type of letter was sent neither any type of phone call, this is not good customer service, they advertise on TV what a good company they are, I would not recommend them to anyone. When your bill is enormous, they will not work with you to split the payments in half. LOOK T-MOBILE. Are you aware of the financial crisis this country is in, we want to pay our bill, but you are not willing to work with us. So much for caring about your customers.
False advertising, or just plain lying, they are guilty of both, I will not be with them too much longer, forget the contract, why should I HONOR it when you don't honor your end of the bargain.
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