Sears Complaint - Defective Power washer
INDIANAPOLIS, INDIANA -- Purchased a top of the line Craftsman professional series power washer in May 2011. Used it for about 8 hours having a little trouble restarting it between refueling. It seemed to flood the intake with fuel leaving the air filter soaked with gas. the only way to get it going was to let it set for a while. Since there are no throttle or choke adjustments available, the carburetor appears to be defective. Where the poor service comes in is when I tried to use it in early November and could only get it to run for 20 seconds or so. I took it back to the store and demonstrated the manager told me I would have to take it to the service center for evaluation. I explained to him what was I to do in the meantime for a power washer. The weather is closing in on me and I don't have time to wait for Sears to send it back to the manufacture. I don't want to clean my pool furniture out on the freezing weather. For what I paid, I shouldn't have to. Needless to say, Sears will never get another dollar of my money if they won't stand by the products they sell. Sears just lost a 38 year loyal customer.