North American Bancard Complaint - Big Scam
I thought I was done with horrible company over a year ago. It was a nightmare to say the least but thought I had everything resolved last year about this time. However, today I received a letter from a collection company stating I owed North American Bancard $1,849.71! I was shocked to say the least. Now I must spend time to fight the charges from a collection company that can affect my business on a credit level. I have my stack of correspondence and notes from this nightmare but like everyone on here says, they lie and do what they want. Every other merchant that every calls me offering services will suffer for the bad service from North American Bancard. I returned the equipment that they are now trying to charge me for as well as receiving word from agent that any termination fees would be waived since the problems was theirs!
Company Response on 11/18/2011:
NAB would love to assist in getting this handled.
Majority of complaints are responded to and offered help, however most complainants are not receptive, therefore the issue never gets resolved.
We are unable to determine your account by any information in your post.
Have you tried to call in to our Customer Service department? If not, please feel free to contact us as soon as possible. They'll be able to get you to a senior agent. Or feel free to contact me via email with your merchant number.
My email is firstname.lastname@example.org.
Hope to hear from you soon so that we can get this resolved.
Thank you for your time,
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