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Rent A Wreck of Miami Complaint - AVOID at all costs!!!

Review by bibabird57 on 2011-11-08
MIAMI, FLORIDA -- Dirt-bag doesn't even begin to describe the owner of this "establishment." I wish I would have taken the advice of Yelp reviewers and other websites (extremely accurate) reviews of this Rent-A-Wreck branch. Not only did the owner threaten me, but he called me ignorant and stupid on the phone, and didn't even let me speak before hanging up on me. Furthermore, when I had a problem with the car, he came and took it and left me without a replacement. My vacation was ruined because of his dubious actions. This guy is absolutely ruining the brand of Rent-A-Wreck, and what is sad is that the corporate office has no oversight of his actions. I called to complain and was flat out told that they can't help me. I am seriously considering a lawsuit. He and his employees are total scum...I had an awful feeling walking into this place and should have followed my gut. Do not rent from this company! I repeat - do not rent from this company. They don't even deserve one star...I wish I could give them negative stars.

I did have a bad experience, so that is why I am writing here, but from the get-go this place was bad news before my experience went south. I ended up paying way more for renting a car with them then it was worth. They have hidden fees and their contract is absolutely ridiculous.

Do yourself a favor and go with Enterprise or one of the other reputable rental car establishments...you will be much safer and better taken care of in the end.
Comments:3 Replies - Latest reply on 2011-11-09
Posted by drugdoc121 on 2011-11-08:
I can't imagine what one would get if they got a vehicle from a place called rent a wreck **shudders**
Posted by trmn8r on 2011-11-08:
This is *one* location, and the experience with corporate shows that there is very little oversight.

I used R-A-W a few times without incident.
Posted by Slimjim on 2011-11-09:
I would recommend expanding this complaint to include the details of why specifically this was a bad business transaction.

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