Lyndhurst Luggage And Shoe Repair Complaint - Destroyed My Property

Review by raj201 on 2011-11-09
LYNDHURST, OHIO -- CCM vector 04 Goalie skates. Lace eye gourmets pulling out and shredding shoe laces. Left at LYNDHURST LUGGAGE & SHOE REPAIR for repair, told it would take two weeks. 4 weeks later, numerous phone calls and excuses and after waiting in shop for 90 minutes skates returned. Lace eye gourmets do not appear to be correct but can't prove it. First time skates worn all eye pull out causing laces to split and pull into leather boot. Returned to shop, refund given with apology. Stated at that time they did not have the tools or equipment to repair the skates correctly. I am now left with a $200 pair of goalie skates that are worthless. 12/2011 update Now telling BBB and OH state attorney generals office they repair all kinds of Hockey equipment and mine was just wore out, that's why the repairs didn't work. So they don't have the tools or equipment by their own admission but they repair the hockey equipment all the time?

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