Bosch Complaint - Bosch Microwave/Oven Combo - Beware!
GERMANY -- We just purchased a Bosch microwave/oven combination appliance. Immediately the Microwave failed and in order to replace the controller the entire unit must be removed from the cabinet. In fact, even to replace a light bulb or fuse in the microwave, the whole thing, which must weigh 300 pounds, must be pulled from the wall. This clearly takes more than one repair person. What kind of design is that?
When we called Bosch Customer Service the representative could not find the model number in her database, meanwhile we were looking at it on the Bosch consumer website. What kind of customer service is that?
Stay away, if you ask me.