Sears Home Improvement Complaint - Run A Round about New Roof
MONROEVILLE, PENNSYLVANIA -- On Sept. 21, 2011 I met with a Sears representative about replacing the roof on my house. I felt I was getting a good deal with reputable people. I was told I would be contacted within 2 weeks as to when the job would be started. I made a down payment on a Sears card. After no contact in a month, I called the sales representative He told me someone would contact me that day. I called again
after no contact in 2 days. I talked to his supervisor. No return call as
promised. I talked to another supervisor. Was told the foreman would call me
by the end of the week. No call. In the mean time I get my credit card statement with the payment due. After six weeks I' no closer to getting a new roof and I'm expected to pay for something I don't have.
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