Cigna Complaint - Cigna takes your money every month and then refuses all claims to get richer !!!!
DECATUR, TEXAS -- Been paying into cigna $600 a month for 12 years without fail and now my wife needs a spinal fusion for bone on bone in her lower back and they refused the surgery saying a spinal fusion is experimental, they have been doing spinal fusions since the 1960's and have done millions of them....physical therapy failed and there is no other course of treatment that will work except surgery, cigna had no other recommendations for treatment except that they wouldn't pay for surgery and she would just have to stay on pain meds forever. the surgeon has written multiple appeals to cigna on her behalf with no success. anyone have any other ideas ????