Frigidaire Complaint - Frigidaire Professional Ranges Won't Work
CHARLOTTE, NORTH CAROLINA -- We have purchased two Frigidaire Professional ranges, and neither will work. The part number is FPEF3081KF. Frigidaire is saying that the problem is the electrical service in this part of the US (Kansas). However, we aren't having any problems with the Frigidaire Gallery, GE, Samsung, or Whirlpool appliances in this same small development. Supposedly Frigidaire is replacing one range (with who knows what) and says the other doesn't qualify because it's not a manufacturing defect. I can't follow the logic there since neither one will work. I guess Kansas must be the equivalent of a third world country and we just shouldn't expect to be able to buy appliances and actually have them work. And another Frigidaire representative says that replacement power supplies are being engineered and they should be available in a few weeks. However, in the meantime two military families are living without being able to cook. If you want logical and caring customer service don't buy a Frigidaire.
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