Peachtree Complaint - Customer service and awful workmanship

Review by jacyj69 on 2011-11-10
UTAH -- I just purchased $12,000.00 dollars in doors and windows they all work fine except the patio door. Customer service has been giving me the run-around for weeks. They sent a guy out from their plant in Layton and all he wanted to do was argue with me. The treshold is 3.5 inches high so everyone trips over it. ( ADA code is. 5 inches) I could go on and on about this door. They won't even call me back. I'll never buy another PeachTree product. They Suck.
Comments:1 Replies - Latest reply on 2011-11-12
Posted by Alain on 2011-11-12:
Peachtree is supposed to be a superior product and it's certainly not a cheap, bargain brand. However, there are a number of complaints about quality and service, both here and on other sites (your review among them), that indicate problems. You may wish to file an official complaint with the Utah Division of Consumer Protection via http://consumerprotection.utah.gov/complaints/index.html and the FTC at http://www.ftc.gov/bcp/index.shtml
This will help inform other consumers about your experience just as your review here has.

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