MoHawk Complaint - MoHawk Carpet - Three rooms, hall and closets - Problem with carpet.
VIRGINIA -- We had our MoHawk installed in Sept. 2010. We have contacted Lowes(where the carpet was purchased)in Pocomoke, Md., about our carpet shedding and balling up. They sent a representative by and took samples and sent them to MoHawk. The reply was it wasn't anything wrong with the carpet. They said; they tested it and it was normal. Like the other complaint on here-our carpet looked like it it years old. When it is vacuumed it still doesn't look it it is vacuumed. This is over most of our house. My vacuum bags has to be replaced every other time I vacuum. Also the beater head has to be taken apart and cleaned - as the threads from the carpet get all wound around it.
We are so disappointed with this carpet and there seems like there isn't anything we can have done about it. Just got to live with it I suppose. There is one thing - I would not recommend MoHawk to anyone and they will know my reason also.