CVS Complaint - Online photo service
NATIONAL -- I spent almost 2 hours creating a photo book for my Grandmother's Birthday only to be told when arriving to pick it up that the photo machine at the CVS store I chose was broken. No problem, there are 2 other CVS stores in my city. Then I couldn't change my store location online because the web site kept coming back with an error message. As it turns out, there was only ONE store in my town that had the correct kind of printer for the photo album -- WHAT!?! Are you kidding! and then the online support person told me there was also only one store in a town close by with the right kind of printer when that town has 12 CVS stores. REALLY, ONLY ONE OUT OF 12! So I asked the online support to go ahead and cancel my order. I will not give my money to a company that can't provide the information upfront that there are limited availability and now I've wasted 3 hours and have nothing.