Sears Complaint - Kenmore Elite Refrigerator
BREA, CALIFORNIA -- I purchased for approximately $1,600, a Kenmore Elite Trio Refrigerator in July 2006 (I remember the last fridge dumping water and ruining my wood floor, on my birthday). My wife and I picked out the new Kenmore from Sears with high hopes and expectations. All has been good up until yesterday (approx 5 years into is ownership).
I smelled an electrical burning scent and traced it to the rear of the unit. Every 2-3 minutes, I was able to hear a sparking sound and I observed the dramatic light show from behind. It turns out to be the Overload Relay part number 67005560. This piece was totally fried. DON'T BUY THIS FROM SEARS! They wanted to charge $90 plus tax and shipping. They know that the part is a common issue, but they don't stock the part. I purchased the relay from a wholesale parts house for $17, and installed it myself saving the additional $130 service call from Sears.
You can access the relay from the lower rear panel. It is low and attached to the left side of the compressor. It is designed to fail before the compressor fails, so it may not be a design flaw, but Sears is being opportunistic with their pricing. It is a simple job, so don't be afraid to resurrect your investment. Oh, by the way, please unplug your fridge before you take on the job. Sorry, some people are not as mechanically inclined as others.