PHOENIX, ARIZONA -- Bought a new house three years ago and outfitted the kitchen with all new appliances (oven, microwave, stove, dishwasher, side by side). The side by side has NEVER worked. Fixed it twice, (both times with the ice maker) under warranty and had the door replaced twice because of a poor fit. Now it's out of warranty. Had it fixed twice (defroster and ice maker) again for about $800 and now the ice maker is out for the fourth time. We splurged and got the model with the LED display. That goes blank at random times and we have to pull the whole thing away from the wall, unplug it, and push it back. We have total regret we ever spent the money.
Now the dishwasher... again, high end. But it has never worked. Twice repaired under warranty and twice out of warranty. The disposal system has never worked so food clogs the holes in the sprayers and they don't spin... dirty dishes every time unless I get in there with pipe cleaners and tweezers to pick all the junk out.
So I got really mad once and e-mailed GE. I gave them a choice... either own up to their problems and apologize for their short comings or ignore me and thus say that they really don't give a crap and are happy to take my money for the appliances and happy that they are out of warranty. I DID NOT ask for any compensation... just owning up, that's all. They chose the latter and I have never heard from them.