National Wellness Supply Complaint - Another Outfit that Scams Diabetics
A couple of weeks ago, I received a phone call, and a male stated that the cal;l was about diabetic supplies. I advised him that I had checked a couple of outfits that dealt in home glucose monitoring, and each time, as soon as they found out I was enrolled in an HMO, the conversation was over. He then passed me onto a personable female, who took nearly an hour, supposedly setting up an account for me. She explicitly stated that my insurance, AARP Medicare Complete, was one of their partners, and would take care of the account. I was promised two (2) meters, a full-size meter, and a pocket size meter I could take with me. I would also receive test strips and the lancets I use, the Accu-Chek Microclik lancets. Yesterday, I received a letter in the mail that informed me Medicare had referred them to my insurance carrier, and they rejected the account, as they do not have a contract with NWS. I have no idea what she hoped to gain bt lying to me, but it is obvious to me that claiming to work with my insurance company was an out and out lie. Perhaps they feel that I would value their service enough to go for the account and go out of pocket for it. But lie to me once, and you have cut your throat as far as I am concerned. National Wellness Supply is definitely a company to avoid. I am going to contact my usual mail pharmacy, Prescription Solutions, and see if they can help me. I was under the impression that Medicare paid for diabetic suplies, even if they don't take care of insulin.