Hertz Car Rental Complaint - Idiots running Hertz Rental Car company
VANCOUVER, WASHINGTON -- Long story short. I rented an economy class car from Hertz. Did the walk around and noted scratch on rear fender. Was involved in an accident on the road. My insurance company covered everything but the deductible which was $500. First of all Hertz claims dept got me mixed up with another client and I had to straighten out that situation. When I did they tried to bill me $750. I disputed the charge and explained I only owed 500, my deductible. They sent me to a collections agency. When I spoke to the collection agency to explain the situation, they found out Hertz was trying to charge me for the scratch I noted on the walk around when I rented the car. They told me all I needed to pay was the $500 and I sent a check that day. The collection agency said they would not report to the credit bureau because Hertz was clearly in error. That's not all. I received a letter in the mail from Hertz saying I was banned for life from renting a car from them. Needless to say, I laughed. Idiots are running this company. I have never had a problem with any of their competitors and persuade others not to rent from Hertz ever !
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