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Koons Ford Complaint - Body Shop Incompetence

Review by Consumer on 2011-11-15
BALTIMORE, MARYLAND -- Repair of door. Dealer listed new door. Used door was on truck. Vehicle was returned first time with damage still present. Have been waiting 2 and a half months for a tire pressure sticker. Paint was on body moldings when returned first time. Gaskets were not properly secured.
Comments:1 Replies - Latest reply on 2011-11-16
Posted by Alain on 2011-11-16:
Seems like Koon's customer service and quality has gone way down every time it has expanded from it's original location at Seven Corners (Falls Church) VA in the 1960's. File an official complaint about this via http://www.oag.state.md.us/Consumer/index.htm
Maryland Consumer Protection Division
and http://www.ftc.gov/bcp/index.shtml

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