Burger King Informative - Very Sorry Customer Service & Too Long Of A Wait Time
NASHVILLE, TENNESSEE -- First I'd like to say that I am a self employed service contractor. I travel to other cities and work in and around Nashville and to the Murfreesboro areas. I always alternate between fast food places so I don't get tired of the same thing each day between jobs .. My main concern the fact that the BK fish sandwich has shrunk over the past year to almost a breakfast sausage and biscuit size. It's really pitiful !! And the fries have become larger and less of them in a regular meal ( I like the longer thin fries ) .. Now, I know that you guys have to make money but some of us cannot eat meat, if you can call it that, and the only thing left on your menu is fish or chicken, so why are you cutting these down to children meal sizes ? First it was the size of the fish patty that shrunk, now it's the bun !! Are you sure you want to keep your customers happy and fill them up at the same time ? or are you just interested in how to crunch the numbers game ? You know, nobody makes a fish sandwich like you guys do or did until recently .. I've noticed that the Whopper is still the same size as well as your other burgers although I can't eat them now .. Still, I'm puzzled as to why the big change in the fish sandwich ? Are you not selling enough of them to keep them on the menu ? Thinking about doing away with them altogether ? If so, then I can take my business else where .. Another thing is the wait time .. I waited for almost 20 minutes to get my fish sandwich the other day and it was 1:30 in the afternoon .. The place was not busy and they only had one person serving the drive window and the front end at the same time .. Then when the sandwich was in the pick up area, it stayed there until the girl was done at the pick up window and still waiting on the fries .. It was then taken down from the main area and placed on a tray and then it sat there for another 5 minutes until the fries came up and finally given to me. You know how I felt, I don't have to tell you the rest .. All I can Say Is Why Burger King ? Just Why ?