Big Lots Complaint - I thought days like this were gone
SANORA, CALIFORNIA -- I traveled to the new Big Lots in Sanora Ca thinking yea great I now have a Big lots where I can shop. This was my second trip to this store just to buy a carpet steamer. I first time I was told we are out of the item and we are not sure when we will be getting more. I asked if I could purchase the floor model and was told "We can't do that" I returned to the store a few days later hoping that more would be in stock only to discover that not only were there no carpet steamers but that the floor modle that I had asked to buy was being sold! When I commented to the Manager about this I was told "I didn't know that I could sell the floor model". Now this is somthing I could understand from a new employee but the Manager???? I am greatly disapointed by the level of service that I recived was by far the worse I had ever recived in a Big Lots store ever and the fact it was done by a manageer makes it even worse.