Ashley Furniture Complaint - NEVER buy anything from this retailer. They sell you, close the store and tough luck afterwards
S. PORTLAND, MAINE -- Purchased a love seat late 2009 as well as a 5 year extended warranty. 3 years pass, have an issue with the piece and both Ashley Furniture and the company Ashley was selling their warranty, both refuse to do one thing for me. Warranty company, Elite, say because the store I purchased the piece from closed, they can do nothing. BULL. They have NOTHING to do with the individual store. Ashley says the same thing, that I need to address the situation with the company THEY sold me the warranty for. I am sure Ashley got a piece of the $60 I paid for the policy but they wash their hands.
DO NOT buy one piece of furniture from this company nor ever buy a 'warranty' from a fraudulent company named Elite.