Sears Complaint - Sears Elite Washer Worthless
MIAMI, FLORIDA -- After purchasing an expensive Sears Elite HE5T Washer and Dryer, we thought by buying from a reputable source and paying a lot of money we would have a good product. Nothing could be further from the truth.
The Washer (1 1/2 years old) has broken down twice - giving errors that you HAVE to pay for their technicians to come out and analyze. One was a jiggle of the wires and bingo it worked, how interesting. Another appears to have part of the mother board replaced. Interesting, now $350 into this and what is next. There are only 2 of us, we do wash once a week, 2 - 3 loads max. WHY doesn't the consumer protection agency investigate these practices of Sears, the internet has listed thousands of similar complaints. Many of the same error code which has been going on for years!
Why hasn't Sears corrected this? Because they are making mucho money off their warranties and repair work!! DO NOT BUY SEARS PRODUCTS!!