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Elec n Elec Complaint - Rip Off - defective item

Review by amiller271 on 2011-11-17
PARKER, COLORADO -- Ordered an item and received it as defective. Company will not stand by their own policy and refund or correct the problem. They expect me to pay the cost to return the item that is defective.
Comments:1 Replies - Latest reply on 2011-11-17
Posted by trmn8r on 2011-11-17:
There are a few different issues here.

Return shipping cost
Refund/replacement

Have you sent the item back yet? They can't issue a refund or replacement unless they receive the defective one back. The website doesn't say anything about who pays for return shipping, as far as I can see.

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