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21st Century Insurance Complaint - 21st Century Insurance wants to raise my renewal premium by almost 38% for no reason! - Automobile Insurance Policy

Automobile Insurance Policy - Complaint
Review by wjmcclanahan82 on 2011-11-17
WILMINGTON, DELAWARE -- I had been a customer of State Farm, but in July of this year, I switched my auto insurance to 21st Century Insurance after they gave me an insurance quote which was $175 a year cheaper.

My current six month policy premium with 21st Century Insurance is $543.57, so imagine my surprise when I received my policy renewal the other day and discovered that my renewal policy premium will be increased by approximately 38% to $749.81!

I have no idea why 21st Century Insurance feels the need to increase my premium by such an outrageous amount, as I have not had any tickets or accidents since long before I became a customer last July, and the premium increase is far more than the 5% across the board rate increase that they notified me of in the policy renewal paperwork.

Since there is no reasonable excuse for a 38% increase in my insurance premium, I emailed them and asked them to give me an explanation as to why they feel that they have the right to raise my premium so dramatically. It has been almost 2 weeks, and I have not yet received a reply.

Since we live in a free market and I am not obligated to remain a customer of a company which is trying to rip me off, I reserve the right to find a cheaper insurance premium with another insurance company. If 21st Century Insurance will not lower my insurance premium to a more reasonable amount, I won't renew my policy when it expires on January 1st.

Before I became a customer of 21st Century Insurance, I was warned by a friend (and former customer of 21st Century Insurance) that they are an unethical company and they would dramatically raise my premiums after the first six months. As it turns out, my friend was correct, and I was a fool for believing that they were an honest company. In my opinion, 21st Century Insurance is nothing more than a bait and switch scam!

I will remain a customer of 21st Century Insurance if my six month renewal premium is priced at $570.75. This amount reflects a rate increase in the amount of 5%.

I have absolutely no intention of renewing my insurance policy with 21st Century Insurance if they attempt to charge me any amount over $570.75.
21st Century Insurance: Masters of the old
21st Century Insurance: Masters of the old "bait and switch" scam!
Comments:
Posted by Slimjim on 2011-11-17:
I would call them and ask for an explanation for the rate increase. Maybe there is a mistake, if not and nothing has changed, then that is unusual and suspect. Time to call Geico.
Posted by swimjim on 2011-11-17:
I'd call around, get competing quotes with guarantees it won't raise anytime soon, then call your existing vendor, tell them to meet it or you intend to part ways once the current policy expires.
Posted by saj80 on 2011-11-17:
It sounds as if 21st Century offered you a "teaser" rate to get you to switch, and are now adjusting your rate to where it should be, based on their criteria. This is a common problem in the insurance industry, and consumers have to be careful when comparing rates, and ensure the rates are legitimate, not temporary.
Posted by CowboyFan on 2011-11-17:
Has there been a change in what the law requires to be covered? Can you change how your coverage is structured? I wanted higher liability limits and it ended up being cheaper to have an umbrella policy in addition to my policy, instead of raising my limits on my primary automobile policy.
Posted by James on 2012-12-07:
you dont have too wate 6 months You can drop them any time you want too try state farm they been good too me. mine went up 1.00.for the next 6 months
Posted by kell smith on 2013-02-13:
I believe with the stories here. I call them to ask a quote for my teen son. They add my teen son to our policy without our permission. They said because when I asked a quote that means I'm including my son. Our insurance went up from $345 to $875 every 6 months. The same day my husband and I went insurance shopping and found a cheaper one. My husband canceled the old insurance and the representative said that my teen son should not be add in the policy. My husband replied, "Well it's too late now because we already found one."

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