Walmart Complaint - False advertising on return policy
WINCHESTER, VIRGINIA -- Everywhere you hear that Wal-Mart has the best return policy. Not even close! Every single time I have a return they come up with a different excuse as to why they can't take it back! I have ALWAYS had the receipt and sometimes the product is even unopened! There is no reason for these outrages; it seems the employees can just do whatever they want whenever they want! I worked in retail for years and if you had a receipt you could always return items, sometimes we even would without a receipt if we knew it was our item. I have returned things at countless stores and most are wonderful, not giving me any trouble, giving me my money back, sometimes even doing something "extra" for my "trouble". I don't understand why Wal-Mart doesn't care about their customers, its bad business and it will catch up with them eventually.