Direct TV Complaint - Unacceptable Service
SPRINGFIELD, MISSOURI -- There have been major problems since my husband ordered Direct T. V. last year against my wishes.
Direct T. V. has the worst service considering Cable, Dish, AT&T, Comcast and then Direct.
I have had to call many times and have service people come to my home due to problems. The first one was that there were pornographic movies being taped on their own it seemed. I called and got "Well, Mam, someone had to be in your home and done this". No, I live alone and do not watch or have the T. V. on when someone else might be here. After many calls the pornographic movies stopped being recorded. Isn't that strange?
I was able to finally get the charges off of my bill with many calls which I should not have had to make. Well, that cannot happen, Mam, and we know that if one can think of anthing these days, a way can be made to do it. People hack into government systems so why would it be so hard to do the same to my T. V. which is run by a computer? That is so easy to answer, but Direct will never admit it. Corporate can do whatever it wants and I cannot even call them. "There is no number, Mam, that you can use to talk to someone. If you tell your representatives to lie they have to lie. This is permissable when a corporation has enough money to cross the hands of whomever it needs to cross, like the Congress of the United States. One can go online and find a site that shows how much Congressmen and women have before they are elected and how much they have after getting elected.
I viewed a T. V. program about one of the biggest lobbiest in Washington who had to go to jail for such and came out of jail telling the truth and he said that we would not believe how much and who take money that way and it seemed that all or most all of them did this. Money, power and then sex. Anyone who aspires to this is guilty of the greatest errors one can commit on earth. Evil begats evil and evil ones eventually end in trouble one way or another for evil never works, it kills itself. Direct T. V. has shown me just how many ways there are to cheat their customers and it would be such a miracle if my complaint were read and heeded.
I am not going to continue as a victum. Even the most powerful people on earth make mistakes. I watch and document. Now, here comes the clincher. I want via email or U.S. mail the list of complaints and times of service problems that I have made and was lied to by a person on the telephone, but only lied by reading the script, and I was told that I could not have that information. I'm sure that is unlawful and I know that I can be sent that information. I am asking for that and hope that Direct is not so evil as to deny me that and continue to say that is not possible. Of course it is possible. Please do that! Email or mail, you can do that and it is legal to ask for it and give it. It is not legal to deny it.
Springfield, Mo. 65806
Let us see ow hones you are. I am copying this email to save for later use.