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Rydell Chevy Complaint - Rip Off Artists - Car Dealer

Review by theangryhat32 on 2011-11-19
NORTHRIDGE, CALIFORNIA -- So I was trying to be so careful about buying a used car from a dealer and not get screwed. I know you buy a used car and its not going to be perfect but when you charge 14 thousand for one it should be almost perfect. It has 30 thousand miles on it. The first time I test drove it the front end had a wobble so the sales guy had the mechanic look at it and balance the front tires. The front tire pressure was also low. I went back and test drove it again. It was fine. The sales guy let me take it home and that's when I noticed the dents in the hood. I brought it back and pointed it out. The sales guy acted surprised and said he hadn't noticed the dents. Long story short I bought the car and the sales guy said look we will give you more money on the trade in to make up for the dented hood. I was like ok. Well after having it for a month, driving it in the rain and getting it dirty I now notice all the cover up on the front bumper cracking and exposing the nice big nics and scrapes on it. I wouldn't have minded it too much if I had paid 10 thousand for it but for 14 its an issue. I wish these car dealers weren't such dishonest people out to screw everyone over so they can get their stinking money. I am so sick of dealing with so many dishonest sellers out there and greedy pieces of trash. I don't recommend this place to anyone and now I am afraid to take there for service because so many bad things have been written about their service department. Seriously Lawyers, Car Salesman and Jim Jones are all the same person. UPDATE: They gave me 1200 for my beat up 2001 Kia Sporage Convertible and are selling it for 5000. The reason I needed a new car was because the Kia' kept over heating, needed a new timing belt, water pump, most likely a raditor, stranded me on the freeway at 1am by dying in the fast lane, and most likely the engine was damaged due to timing belt not ever being changed out. So what I am saying buyer beware. I am so tired of car dealers ripping people off. I swear this is the last car I ever buy at a dealership.
Comments:3 Replies - Latest reply on 2011-11-20
Posted by Alain on 2011-11-20:
Make a complaint to the California Department of Consumer Affairs about this at http://www.dca.ca.gov
Posted by At Your Service on 2011-11-20:
If you were unaware of the all the dents and dings after owning it for a month, why do you think the dealer would have noticed anything different?
Posted by trmn8r on 2011-11-20:
This is all part of your education. Think of it that way.

I bought a relatively expensive used car from a dealer in 1984. $13,000 with 18,000 miles. I discovered a month later that the previous owner had put "hot" spark plugs in, and this caused the head to warp. Expensive repair.

I swore I would never buy another expensive used car. Three years ago, I bought a certified pre-owned car from a dealer. I highly recommend it - I ended up using only 2/3 of the cost of the warranty I got, but the piece of mind was worth it.

A used car dealer is NOT going to point out to you or fix all the problems with a used car - they can't afford to do that and make a profit. Sure, they charged that much more for your trade in, but it needed a lot of work. Been there, done that. You could have invested $2000 in it yourself to fix it, but it wasn't worth it to you. Kind of like the dealer's position with your car.

If you are looking to buy a higher priced used car, it is wise to examine it very carefully and have a mechanic check it over before you buy. If there are problems in the first test drive - I move on to another car. The "we'll fix any problems before you pick it up" line I would avoid at all costs - especially your own.

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