Walmart Complaint - False Advertising from TV
PRAIRIE DU CHEIN, WISCONSIN -- Went to Walmart, was buying items and some included 12 bottles of 2 Liter Sprite, and 35-32ounce bottles of Zero flavored bottle water. Now we took in an ad that was in our Shopping News, as we were finished shopping we went to the check out. The lady looked over the ad and asked the date of it these items that were on sale. The Sprite being 69 cents and the Zero being 39 cents each, we showed her the date was yesterday and today's date November 19,2011. She called an associate over, asked her if she could match the price? The associate said, "NO!" Well not only were my husband and I shocked we were embarrasssed, because this time of year the store was full of people behind us and watching that something was happening around us. I told them that their ad on TV says they match any price. Now to our surprise the manager, assistant manager said they were instructed they could not match a price ad, only within a 30 minute radius of their store.
So they told us they have it above where the registers are saying some restrictions may apply. We asked to see that, the Manager and Assistant Manager took us over and showed us a hard cover notebook that stated they would only match prices within a 30 minute radius but would not match price with Kwik Trip or Walgreens. Which is 2 stores within a 3 mile radius. I could understand if they were their own stores but to start making up rules like this, shouldn't the public be aware? And they should have it posted at the doorways when you enter the store, so you don't have to feel foolish at the check out counters.