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Mc Donalds Complaint - For get full every time

Review by 25november37 on 2011-11-20
VANCOUVER, ORCHARDS, WASHINGTON -- Our kids love McClain Donalds, its more than a headache getting our food that we order. It's every time we go through drive through, we get the drink without the straw. And even the manager said we had our order, and two large frys missing and the strawberry shake. The only reason why we go to that one, is because its closest to our house. I'm done going there. Here's another miss hap, I get a large Coke, I'm charged for it, and I don't drink Coke. I never ordered it, the lady who took the order, ordered it for me. Thanks.! We gone there to many times and the order is wrong, location of this place is 4th plain and 162nd in orchards, next to Safeway. My husband has gone there, ordered food, and brought the wrong food home. He should have checked every bag to make sure the order was right. I don't think he should have to check the order, we are done going there...
Comments:3 Replies - Latest reply on 2011-11-20
Posted by Venice09 on 2011-11-20:
If your orders are wrong most of the time, I'd just go someplace else. It really is a nuisance to rummage through the bags checking that everything is correct, especially if it's a large order. It's easy to check if all items are there, but not so easy to open each one to make sure it's right.

I can live with an order being wrong once in a while, but not most of the time. It's too much trouble.
Posted by GenuineNerd on 2011-11-20:
Or order inside next time...since too many mistakes are made at the drive-thru window.
Posted by Anonymous on 2011-11-20:
Take a break, and try somewhere new for a few months. Maybe they're just going through a high employee turn-over period, or new management. We have a local McD's around here that comes and goes with service. They have their good times...and unfortunately they have their bad ones as well. Heck, playing the service game is more fun than any Playland.

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