NCO Financial Systems Informative - Contacting the Attorney General was beneficial
DEARBORN HEIGHTS, MICHIGAN -- I received a correspondence today via the MI Attorney General whose office has been acting on my behalf with NCO.
NCO was trying to collect a debt from me that came originated from Chase Providian for $5,500 with half of that being interest. I've never had a Chase Providian account or any account for that matter with the amounts in question. It was addressed to my former married name and it was spelled incorrectly. After seeing so many complaints on this site and Ripoffreport...I contacted the AG and the FTC. The AG immediately went into action and within 3 weeks has resolved the matter to my satisfaction. WAY TO GO MI ATTORNEY GENERAL'S OFFICE!!!
The letter was sent to the AG's office. Unfortunately this letter does not explain how they came to attempt a collection from me in the first place. Oh well, I'm thankful it's over.
Thank you for all the great advice that I've seen here. If I didn't stumble across this website I would not have took the action that I took to get it resolved. I've learned a few things too....so maybe there was something positive to come out of it.
Fortunately I feel that there's hope for the people who have been unjustly contacted by NCO. Never give up.
NCO Portfolio Management as successor in interest to
Account No.: xxxxxxxxxxxxxxxx
Dear Sir or Madam:
Following up on my August 12, 2005 letter, NCO has closed the referenced account in our office.
According to NCO’ s records, the above referenced account is not being reported on Cheryl X’s
credit profile. It is NCO's intent not to have any further communication with Cheryl X in reference
to the above account.
Should I not hear from you within 30 days, I will assume you have all information necessary to
complete your investigation and close this matter. Thanking you for your cooperation, I remain,
Very truly yours,
Lisa X (prefer not to use real names on internet)
Corporate Compliance Manager