Apple Complaint - Apple's customer service is deplorable!
WAYNE COUNTY, OHIO -- I purchased an iPhone4 and have been trying to figure out how to use it. I have been reading their manual online but am still having issues. I made a call to Apple support but now I need help with the iPod part of it but was told I only get ONE free call to Apple support.
So I went to the Akron Apple store. When I asked for help with the iPod component of my phone the employee couldn't help me because she said "SHE DOESN'T KNOW HOW IPODS WORK BECAUSE SHE'S NEVER USED ONE"! Really? And she works at an Apple store. Their stuff is a joke but even worse, there is no way to get help.