Sears, Roebuck And Company Complaint - Illegal Practices
ALABAMA -- We purchased this product within the past ten years. We did not even use the top convection part except to keep a couple of items warm a few times. We used the regular electric bottom all of the time. it has started cutting off, when we turn on to use. We paid a Sears employee 79.00 to come out on a service call, only to be told that the five hundred dollar part we need for it has been discontinued. I have had this happen with less expensive items, but not with such an expensive product. It would cost us better then 3,000.00 to replace... in these economic times, this is impossible. We the people, are tired of these unfair, illegal practices, where we are left holding the bag, or in this case, double built in, wall oven.
The serial # is 4L2537010 and the part # is WB27K5118 this product is a Sears Kenmore built in oven.
More Reviews on Sears, Roebuck And Company: