Baskin Robins Complaint - Ordered Chocolate Shake, No Chocolate Ice Cream, Then Ordered Hot Fudge Ice Cream Sunday, Cold And Thick Topping.

Review by briley146746 on 2011-11-22
HOLIDAY, OHIO -- My visit was not good when I went to the store in holiday Florida. I ordered chocolate shake, was told no chocolate ice cream and while sitting at the drive through window, two people were in the store eating chocolate ice cream cones. So then I ordered hot fudge Sunday and my hot fudge was completely cold... very unsatisfied.

When I received my order I ask if she put nuts on the sundaes and she said no you didn't ask and handed me my sack.
Comments:3 Replies - Latest reply on 2011-11-23
Posted by Anonymous on 2011-11-22:
The people you saw eating chocolate cones must've gotten the last of the chocolate ice cream. I doubt that they would lie about running out. Do nuts come with the sundae or are they extra?
Posted by olie on 2011-11-23:
I'm thinking that the "chocolate" cones might have been chocolate ice cream with nuts, or cookie chunks, or some other chunky item.

I always ask for my chocolate shakes to be made with vanilla ice cream and chocolate syrup.

Many places charge extra for nuts on a sundae. Nuts are expensive. Makes sense to me.
Posted by Kris10 on 2011-11-23:
Many people have nut allergies too and (even though they shouldn't really be eating at a place that handles nuts with all the cross contamination) that's caused a lot of corporations to stop serving nuts as a 'regular' food item. They're now 'extras'.

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