Frigidaire Complaint - Crazy response to rusted freezer door
As some you may know the freezer door rusting away on Fridgidaire side by sides is a well know problem resulting manufacturing design defect. I only recently learned of this when a large section of the white coating fell off to reveal the rusted away metal underneath. I contacted Fridgidaire and this is their response.
We regret to hear that you are having difficulties with rust on your refrigerator. Unfortunately this is not covered under warranty as it is deemed a cosmetic issue. However, you will find below instructions on how to remove or lessen the visibility of rust on your appliance:
1) Dip a moist, soft toothbrush in a box of baking soda. Very gently, rub back and forth on the appliance. The mild abrasive action will get into the grain without damaging it. You can use your finger (instead of a toothbrush) for even better results.
2) Rinse the baking soda off with a warm, damp (not wet) paper towel. Dry thoroughly. You may see or smell rust on the paper towel or toothbrush. That means it is working!
3) Finally, dry the appliance thoroughly. You do not want to leave any water that could cause more rust.
We hope this helps and again, thank you for contacting Frigidaire.
The door metal is resting away, holes, compromised integrity and this person calls it a "cosmetic issue". Unbelievable. Just thought I would share as some of you may be getting ready to purchase a new unit. Hope this helps with your decision.