British Air Complaint - Student Visa Scam
NEWARK, NEW JERSEY -- My son was not allowed on a flight from Newark airport to Tel Aviv because he did not have a student Visa. The Israeli consulate told me that that is not their policy for anyone with an American passport. They have 3 months to obtain one. They bumped him off the flight, re-scheduled him for a 3 month flight and told me to change it for a longer stay once he leaves. The changing fee is $275 and now they want another $200 because there's a rate change for that date. The "case Manager" for this does not respond to my calls. The BA phone reps are all out-of-country and I can't understand them. I am furious with BA for their lousy customer service and untruths and will never fly with them again.