MakeMyTrip.com Informative - MakeMyTrip - Worst travel Agency, IMO
NEW YORK, NEW YORK -- MakeMyTrip travel agency is the worst customer service experience I have ever had. They make changes to your tickets, do a tremendously poor job in communicating with their customers. Then they ask for change fees from their customers. Speaking with them regarding issues is a complete waste of time as, in my experience, they made false claim that a supervisor would call back with resolution, but that never happened. I will never book with them again, and will advice all my friends and family to stay away. I have never seen such bad customer service.