T Mobile Complaint - Disrespected by one of the employees
BROOKLYN, NEW YORK -- I entered the T Mobile store on flatbush ave, asking for service, on my account. The representative appeared very abrupt to me, so I ask here if she had a problem, I could see that this not going to a very helpful person. I was sorry in a way that I had entered the store. I told her that my phone was broken, and I need to buy a phone. She asked if my name was on the account I told her no, she then ask for my to ask my son to add my name, or she would not be able to help. Suppose I just want to buy a phone from you? She replied no. Your name must be on the account, I said that strange, any how I called my son, and he asked to speak with her. This lady had such a bad attitude it was amazing that was was hired to work with the public.
She spoke with my son briefly and then hang the phone up. I ask her why did you hang up the phone, I then said you are behaving like a big.
This lady then proceeding to put her hand in my face, and tell me do something about it. I the customer got up from the chair and left the store, but before I lift I said to her" if I call the police what would you say. I can not understand why people work in these jobs. And are so nasty to the customers, and why should put her hand in face, and think that she can get away with this behavior.