T-Mobile Complaint - Canceled Service Means Nothing to T-Mobile
FAIRBORN, OHIO -- I canceled my service after 7 years with T-Mobile. My contract was over and my employer was giving me a company phone with a different provider. I was told my T-mobile's customer service that they cannot end my service during a billing cycle and that they would close the account when the month was over. Surprise...they did not!! I got a bill for the full month and I did not even use the phone..I had my phone number transferred over to my new provider the day after I called to cancel my service. I had NO contract and I was NOT permitted to cancel my service. WTF!!