Applebee's Complaint - Poor service and not caring manager - Have wheat and gluten allergery
LEAVENWORTH, KANSAS -- We have eaten at Applebees several times. It was one of the few place I can eat at. I have a wheat and gluten allergery. I have order the same dishes every time we have eaten at this Applebee's. They evern have a wheat and gluten menu. I ordered my food and let the waiter know that I have a allergy. She returned after y family had received the appitizer and told me that they could not do that dish. I asked about other dishes and was told no as well. I asked if the manager could come and talk with me and she said no. We where with friends so we did not want to make a scene and just walk out. I had to set and watch everyone else eat before I could leave. Need less to say I even told her to let the manager know that I would not ever come to eat there again and It was told that was okay with him.
I also asked for a 800 number to call and complain and she brought me out his business card with the comment that I could call and it would just come back to him and this is just the way it was.