Nicor Gas Complaint - Unfair policies to squeeze more money from consumers
ELGIN, ILLINOIS -- I received a Nicor bill that re-calculated my payments for the last 9 months and billed me more. According to the unhelpful representative I spoke with a while ago, all those months I paid are just estimates. He told me Nicor cannot "baby sit" each customer and make a meter reading every month. I felt so helpless and frustrated that I am being billed and forced to pay a bigger bill based on their "(over)estimates". Is this even legal? Aren't they supposed to read the meter and bill us based on what our usage is and not bill through "estimates". I am so upset right now. Is there any other gas company that has ethical company practice than Nicor? Our neighbor also had the same problem. I guess this is being enforced on everybody. I don't know about everybody else, but I operate on a budget. I cannot be happy receiving a big bill just because Nicor decided that I need to pay more because they estimated that I might be using more freaking gas!!!