Jimmy Johns Complaint - Jimmy Johns's Over Charging
FRISCO, TEXAS -- I believe that Jimmy John's is in violation of the "Truth in Menu" law. I didn't know this law existed until recently.
They charge 87 cents upcharge for wheat bread, but their website, or menues say nothing about the upcharge. Not once did any employee at any JJ location, made statements about the upcharge.
I brought it to the attention of the Franchise Owner of the Frisco, Texas location, and he dissmissed me by saying he would send me coupons for a couple of sandwhiches. I contacted him twice, but never received the coupons.
I always got a combo with my mean, and my nephew was usually with me because we do a lot of theatre in the area. I went by myself once and only got the sandwich is how I discovered the extra charged. When I asked the store employees about it, they stated, "It has always been that way". I told them not once did anyone every state this to me, and it was not legal for them to charge me without divulging it. The employees were scouring their menu, and didn't find where it said there was an extra charge.
Shame on JJ for what I believe to be deception. I won't ever eat there again if they are going to sneak charges in on me.