AUSTIN, TEXAS -- Doesn't matter what Dell product you have, customer service sucks. My brother in law leased a Dell Computer, then died. I called Dell Financial Services at least 6 times, somewhere in India/Pakistan, their English was always poor and the knowledge was worse. I also sent a copy of the death certificate, return receipt, they got it. I was never able to close the account, still getting bills. The probate lawyer charged us $400 for dealings with Dell, he couldn't get anyone that understood or knew how to close an account after a death. I finally gave the computer to a senior center.