Home Depot Complaint - Waiting on Refund - Washing Machine
ONLINE, TEXAS -- I ordered a washing machine online, got it delivered, but then the delivery guys told it does not fit in the provided space (although my apartment manager and maintenance guys assured me that several apartments have front-load machines). Regardless, I refused acceptance of delivery, called Home Depot and was told that I will get a refund in 5-7 days; no mentioning of when the time starts. Now, it's 14 days later and still no refund. I called and was told that they cannot check because they have many customers waiting in their cues for customer service and this would go to the refund department... I should call tomorrow. I tried and started to wait for another 20 min. I sent emails and have yet to get a reply as to when my funds will return to my account. In the time of automated inventory control, this really should not take this long.