Clearwire Informative - Keep Your Paper Work
In Feb 2010 we canceled our service with Clearwire because we wanted a faster speed, we got cable internet and TV. Fast forward to November 2011 and we get a BILL form a collection company saying we owed clear 74.70 for a restocking fee for a modem from clear, luck would have it I kept all my paperwork from them in a box with the USB drive that we bought, so we called clear and got nowhere the first day (was about 7 pm) called the next day and talked to 6 different people before we got a person with a brain, she said that they were charging us a recharge fee for the USB modem that we did not return!(but they never sent us a bill)we told her that we paid for the USB up front and have a receipt for it and read her the numbers on the receipt, she found it then and said we were right the we owed them nothing! the service is faster than dial up but thats about it, so if you go with clear KEEP ALL your paper work you get from them for at least 3 to 5 years ( like the IRS) or they will screw you.
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