Super 8 Motel Complaint - Bug and Smell out @ Super 8

Review by gushas395 on 2011-11-30
EURIKA, CALIFORNIA -- My wife, myself, daughter, and garndson booked a Super 8 motel in Eurika Ca. 2 weeks in advance so we could visit our grandaughter in college over Thanksgiving. When we arived our room was ready so we moved in. After a 12 hour drive we all fell asleep. In the morning we woke to bed bugs in my wife and my bed, we complained to the front desk and they moved us to another room. After Thanksgiving dinner we returned to our 2nd room only to find a foul smeii coming from the bathroom. I called the front deskand ask that the manager come to the roomfor a minute, He showed up and walked in and I saw a look on his fase that said something stunk, I took him into the bathroom and stated that this was methaine from the sewer. THIS IS WHERE THIS GETS GOOD. The first thing out of his mouth was (you are the type of people thank canot be pleased)Then he made the commet(that my wife made up the bed bugs and his staff could not find anything) I jumped up and asked if he was calling my wife a lier? He said he would refund our money and we could move on with attitude of we don't care, he also said that our money would be refunded thru the corprate office and would take up to 2 weeks My wife and I are retired with a limited income and because of my daughter and 3 yearold grandson I took another room. PEOPLE DO NOT USE THIS MOTEL They are of Inda desent and don't care NASTY MOTEL!!!!!!
Comments:1 Replies - Latest reply on 2011-11-30
Posted by T on 2011-11-30:
Our spell cheker doesn't work, and spelling is just as irrelevant as the ethnicity of the management is to the complaint. Maybe the OP clicked "Check spelling" and was fooled when it said "No errors found". That's what it does, you know. You can type in anything you please, like "aserer wer23cl!"

I credit the manager for at least offering a refund. It sounds like the OP was unable to take advantage of it, which stinks, no pun intended.

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